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Terms & Conditions

Last Updated: 3 June 2026

These Terms & Conditions ("Terms") govern access to and use of the Vaultody website, platform, documentation, content, and related services provided by Vaultody Ltd. ("Vaultody", "Provider", "we", "our", or "us").

By accessing or using the website, creating an account, registering for the Services, purchasing a subscription, checking any acceptance box, clicking "Accept", "Continue", "Register", "Subscribe", "Purchase", or taking any similar action indicating assent, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not access or use the website or Services.

1. Eligibility

You may use the website and Services only if:

(a) you have the legal capacity to enter into binding agreements;

(b) your use complies with Applicable Law; and

(c) if acting on behalf of a company or other legal entity, you are authorized to bind such entity.

2. Relationship with Other Legal Documents

Your use of Vaultody may also be governed by additional legal documents, including:

  • Digital Wallet as a Service (DWaaS) Software as a Service Agreement;
  • Electronic Signature Consent;
  • Privacy Policy;
  • Data Security Policy;
  • Data Processing Addendum;
  • Subscription & Cancellation Policy;
  • Complaints & Dispute Policy.

Where applicable, such documents are incorporated by reference into these Terms.

In the event of any conflict or inconsistency between these Terms and any other legal document governing the Services: 

(a) the Digital Wallet as a Service (DWaaS) Software as a Service Agreement shall prevail with respect to the Services, subscription obligations, fees, liability, termination, non-custodial status, and contractual rights and obligations; 

(b) the Privacy Policy shall govern personal data processed by Vaultody as a controller, and the Data Processing Addendum shall govern, and prevail with respect to, personal data processed by Vaultody as a processor or sub-processor on behalf of the Client; 

(c) the Electronic Signature Consent shall govern electronic signatures, electronic records, and electronic communications; 

(d) the Data Security Policy shall govern the operational security measures described therein; and 

(e) the Subscription & Cancellation Policy and the Complaints & Dispute Policy are provided for transparency and operational guidance and shall not override the DWaaS Software as a Service Agreement. 

The Privacy Policy, the Electronic Signature Consent, and the Data Security Policy apply only to the extent not inconsistent with the DWaaS Software as a Service Agreement; the Data Processing Addendum applies as provided in item (b) above. 

 

3. Account Registration

Certain functionality may require account registration.

You agree to provide accurate, complete, and current information and to promptly update any information that becomes inaccurate or outdated.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

4. Electronic Communications

You agree that Vaultody may provide notices, disclosures, legal communications, invoices, account information, service announcements, security notifications, policy updates, and other communications electronically.

Such communications may be delivered through email, the website, the Services, your Account, or other electronic means reasonably designated by Vaultody.

 

5. Acceptable Use

You shall not:

(a) use the website or Services for unlawful, fraudulent, deceptive, or prohibited activities;

(b) interfere with, disrupt, damage, impair, or compromise the operation, security, integrity, or availability of the website or Services;

(c) attempt to gain unauthorized access to any systems, accounts, networks, data, or infrastructure;

(d) introduce malware, ransomware, viruses, malicious code, or harmful technologies;

(e) scrape, harvest, copy, collect, or extract data except as expressly permitted;

(f) use the website or Services in a manner that violates the rights of any third party; or

(g) engage in any activity that could reasonably be expected to harm Vaultody, its customers, users, systems, or reputation.

6. Intellectual Property

The website, Services, software, APIs, documentation, content, trademarks, logos, branding, designs, graphics, text, and other materials made available by Vaultody are owned by or licensed to Vaultody and are protected by intellectual property laws.

Except as expressly permitted by Vaultody, no rights are granted to use, reproduce, modify, distribute, display, create derivative works from, or otherwise exploit such materials.

7. Third-Party Services

The website and Services may contain links to, integrations with, or references to third-party websites, applications, services, blockchain networks, protocols, infrastructure providers, or other resources.

Vaultody does not control and is not responsible for any third-party services, content, products, policies, availability, or practices.

Your use of third-party services is solely at your own risk and subject to the terms and policies of such third parties.

8. No Financial, Legal, or Investment Advice

Vaultody is a technology provider only.

Nothing contained on the website, within the Services, in documentation, communications, support interactions, marketing materials, educational content, or other materials provided by Vaultody constitutes financial, investment, legal, tax, accounting, compliance, regulatory, or other professional advice.

You are solely responsible for obtaining independent professional advice where appropriate.

9. Service Availability

Vaultody may modify, suspend, restrict, discontinue, or update any portion of the website or Services at any time.

Vaultody does not guarantee uninterrupted availability, continuous operation, or error-free functionality of the website or Services.

10. Non-Custodial Notice

Vaultody is a technology-only, non-custodial software provider.

Vaultody does not hold, custody, possess, control, administer, or manage Digital Assets on behalf of users and does not have the ability to independently access or transfer customer Digital Assets.

Additional details regarding Vaultody's non-custodial model are set forth in the DWaaS Software as a Service Agreement.

11. Disclaimer

The website, content, documentation, and Services are provided on an "AS IS" and "AS AVAILABLE" basis.

To the maximum extent permitted by Applicable Law, Vaultody disclaims all warranties, representations, and guarantees not expressly stated in applicable agreements.

12. Limitation of Liability

To the maximum extent permitted by Applicable Law, Vaultody shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or similar damages, including loss of profits, loss of revenue, loss of business opportunities, loss of goodwill, loss of data, or business interruption, arising from or relating to the use of the website.

Nothing in these Terms limits any rights or obligations that may be governed by a separate agreement between Vaultody and a customer.

13. Modifications

Vaultody may modify these Terms from time to time.

Updated versions will be published on the website and will become effective upon the date specified in the updated version.

Continued use of the website or Services after such date constitutes acceptance of the revised Terms.

Vaultody will use commercially reasonable efforts to provide advance notice of material changes.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Bulgaria.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Sofia, Bulgaria.

15. Contact Information

Vaultody Ltd.

Sofia, Studentski grad, Doctor Yordan Yosifov str., 1A

Republic of Bulgaria

Email: [email protected]