Supported Assets

Which blockchain networks are supported by Vaultody?

We support over 30 blockchain networks, including both testnets and mainnets. Our General and Automation Vaults support all available networks, while Smart Vaults are limited to EVM protocols and Solana.

Can I move my digital assets without using Vaultody services?

Yes, you can. However, you must complete a vault backup first. This security measure allows you to hold the entire private key independently, granting you full access to your digital assets at any time without needing to interact with Vaultody services.

Is Vaultody regulated?

Yes, Vaultody is fully licensed and regulated within the EU. We adhere to EU legislation and GDPR requirements to ensure transparent and compliant business operations. Additionally, we hold an ISO/IEC 27001:2013 certification, validated by TÜV Rheinland through an independent audit

Can I create multiple vaults under one account?

Yes, you can create any type of vault within a single account at no additional cost. However, the number of vaults you can create is limited by your subscription plan. If you need more vaults, please contact our sales team at [email protected] for assistance.

What if I need subscription customization for my account?

Your subscription plan can be customized to meet your specific requirements, whether for an existing account or a new one. Please contact our sales team to discuss your needs and receive a tailored solution.

How can I pay for Vaultody services?

We offer a variety of payment methods for your convenience, including credit cards, debit cards, bank transfers, and cryptocurrency payments. Payments are required before the start of each billing cycle.

Can I prepay for my subscription for a longer period?

If you wish to prepay for an extended period, please contact our support team to discuss a customized payment plan tailored to your needs.

What happens if I cancel my subscription plan?

When you cancel your subscription plan, the terms of cancellation will be governed by a legal agreement with Vaultody LTD. This agreement, which outlines the terms of service usage and continuation, is negotiated between the parties and includes specific provisions for cancellation. All relevant details will be clearly defined in the agreement.

Do you offer a free demo, trial, or а free plan?

Yes, you can schedule a free demo with our team to explore our solutions and learn how to maximize their benefits. Additionally, we offer a 7-day free trial limited to testnet only, which you can cancel anytime without incurring charges, once your account setup is complete.

What are the benefits of integrating the MPC technology into Vaultody solutions?

MPC is a cryptographic technique that allows multiple parties to compute a function over their private inputs without revealing the inputs to each other. In the context of cryptocurrencies, this means that private keys can be shared across multiple parties without compromising security.

What should I do if I lose access to my Vaultody approver account?

If you lose access to your account, please contact our support team. They will assist you in re-linking your mobile device to your account. For assistance, email [email protected]

What is the role of “Vaultody Approver" in securing my account?

Vaultody Approver is our mobile application designed to enhance security and provide greater control to account owners. With Vaultody Approver, account owners can approve or reject transactions and system requests. Additionally, they can manage the inflow of assets and oversee organizational role management within their vaults.

What happens if Vaultody ceases to exist or there is an emergency?

Your funds remain under your control at all times. Even in the unlikely event that Vaultody ceases operations, clients will still retain full possession of their funds since they are always directly accessible by the client. Additionally, customers can use our recovery tool to regain access to their vaults in case of any unforeseen circumstances.

What is KYB (Know Your Business) and why is it necessary?

KYB (Know Your Business) is a mandatory process that all clients must complete to create, manage and receive transactions through our vaults. It ensures compliance with regulatory requirements and secures the integrity of our services.